What is Rollasole and what products do you sell?

Rollasole is a patented international rollable, female footwear brand. As the leaders in the compact footwear industry, Rollasole provides an immediate, affordable, fashionable and comfortable solution to those stiletto sore feet.
 

Is Rollasole originally South African or an international company?

The brand originates from London, UK and was launched in 2008 and is the brainchild of Bristol entrepreneur Matt Horan. From humble beginnings in a Bristol nightclub, Rollasole has branched out to venues and retailer outlets across four continents. With this expansion came a widening of the product range, making the shoes versatile enough to be worn in the corporate environment as well as formal and casual settings.
Rollasole continues to grow, and is now available on the UK High Street at Miss Self-ridges, Next, New Look and Sock Shop. Rollasole went on to win the Best Brand Award in the UK benchmark Design Awards and has recommendations from Heat, LA Times, The Independent, OK, Cosmopolitan UK and Glamour Magazine.
Rollasole Africa is a South African company and licensed distributors of the Rollasole brand of products.


Where is Rollasole Africa based?

Our head office is based in Johannesburg, with distribution operations in Cape Town and Durban.


Does Rollasole Africa have a physical retail location?

Coming soon. Rollasole is currently an online store but we are in the process of developing our mall carts. Watch this space!

Are you on social media?

Absolutely. Follow us on the following platforms as we grow our social media presence.

Facebook : RollasoleSA

Instagram : Rollasole Africa

Twitter: RollasoleSA

Pinterest:Rollasole SA

Follow us and remember to tag your Rollasole images with us with #RollasoleAfrica or #RollasoleSA and we will repost and follow you.

 

How many different ranges and designs are there?

Rollasole has 3 main ranges: Classic, Contemporary and Deluxe. We have a total of over 51 different custom designs available from our factory.

Classic & Contemporary: These are the original Rollasoles. Lightweight and easy to roll-up and tuck into the handbag on a budget.

Deluxe: For the lady who wants Rollasoles for life; this premium range features a thicker sole below and some serious bling on top.

 

How do your sizes work?

Whether you’re a small, medium or a large, each Rollasole is lovingly designed to fit snug on every foot. For instance, a ‘small’ Rollasole will fit you whether you’re a UK size 3 or 4. Also, should you order a pair that doesn’t fit as expected, don’t worry. Get them back to us within 14 days and we’ll replace or refund them, no questions asked.

 

What are Rollasoles made of? What quality is it?

Uppers are made from fabric and PU.
Soles are made from durable rollable rubber with varying thicknesses depending on the range.

How to use your Rollasoles?

How do I order?

Click SHOP and follow the prompts once you have added your selected product to cart.

Alternatively email infosa@rollasole.com for assistance.
 

How do I pay?

Payments may be made via PayFast on our website which is an easy, secure and instant payment solution for your shopping needs.
PayFast allows for VISA and EFT payment methods.
 

How much do Rollasoles cost?

Rollasoles retail from R249 for the Contemporary Range all the way up to R399 for some of our Deluxe Range.
All prices above include VAT.
 

How do I become an agent?

Complete the agent application form and follow the prompts.

 

How much is delivery for Sales Agents?

Delivery fees will apply from our warehouse in Kempton Park, Johannesburg. This fee will be quoted on once your order has been packed and weighed.
Alternatively, you are welcome to collect directly from the warehouse if you wish.


Do you ship outside South Africa?

Of course we do, our shoes have no boundaries, darling.
 

What is Rollasole’s exchange/return policy?

As a customer, simply drop us an email on infosa@rollasole.com and we will arrange collection and exchange of your Rollasoles at no addition cost to you, provided you are within South Africa.
 

Do Rollasoles come with a warranty/guarantee?

If you are not happy with your purchase or if your Rollasoles have a manufacturing defect within 14 days of purchase.
We will collect and replace/refund at no additional cost to you.
As shoes are typically under higher wear than items of clothing, no exchanges or refunds will be processed on severely worn or abused products.